SmartPay Propane

Set it. Forget it.
Propane service you don't have to worry about.

At Five Star, we know you have a lot going on with work, family, and everything in between. SmartPay Propane was built to take one more thing off your plate. With automatic fills, autopay, and simple monthly billing, it is a true set it and forget it solution that keeps your home comfortable without adding to your to do list. It is propane handled so you can focus on what matters most.

What is SmartPay Propane?

SmartPay Propane is a simple program that spreads your propane costs into consistent monthly payments from July through May. With automatic delivery and autopay, your tank stays full and your bill stays predictable without any extra effort.

SmartPay Propane

One of the ways that Five Star provides value to its members is by identifying challenges customers face and offering practical solutions. Worry-free propane service is one of those solutions.

We launched SmartPay Propane, designed to take yet another task off your plate with predictable service and billing so you don’t have to worry.

  • Customers will be added to a regular route
  • Otodata tank monitors will be installed on your tank for our team to manage your fills
  • Customers will be enrolled in autopay for their SmartPay balances
  • Customers can have their own tank, purchase a new or refurbished tank from Five Star, or lease-to-own a tank from Five Star
  • Payments are split evenly from July-May
  • Any overrun balances will be due in June
  • Balances are due on the 15th of each month
  • Tanks must have a current leak check on file in order to fill
  • Tank regulators must be current within 25 years of manufactured date or must be replaced to fill

Benefits to customers

SmartPay propane offers several advantages:
Automatic Tank Monitoring

Our team keeps an eye on your tank levels and schedules deliveries for you, so you never have to check it or worry about running out.

Even Monthly Billing

Your propane costs are split into the same payment each month from July through May, making it easy to plan ahead without big winter spikes.

Autopay Convenience

Payments are automatically processed each month, so you never have to write a check or remember a due date. *You can choose to only autopay propane and regular pay other invoices.

Anytime Account Visibility

Track your propane level, view account activity, and stay connected through the Five Star Link app whenever it fits your schedule.

Flexible for Your Operation

Use SmartPay for your home, shop, or both, giving you one simple solution for your propane needs.

Built for the Long Haul

Once customers enroll, they tend to stick with it because it consistently makes propane one less thing to manage.

Seasonal Fill Strategy

Your plan includes a summer fill and scheduled deliveries during peak winter months to keep everything running smoothly.

Manageable Monthly Range

Most home heating customers fall between $100–$200 per month, making it a predictable and manageable part of your budget.

Sign up today

You're one form away from not worrying about home heat for the year. Provide details about your tank including:
  • Tank setup
  • Past gallons used
Notes:
  • Must have an active Five Star account to enroll. If you are a new customer, please complete our short application
  • Monthly balances are due on the 15th of each month
  • Monthly amounts may be adjusted with prior noticed based on differences in usage.

Energy Quote request

Five Star Cooperative

1949 North Linn Ave
PO Box 151
New Hampton, IA 50659

Burchinal
Nashua
New Hampton

"*" indicates required fields

Delivery Address*
Are you a current customer?*
Do you own or lease your current propane tank?*
What size of propane tank do you have?

SmartPay Propane Request

Request to receive SmartPay propane service from Five Star Cooperative. Spread your heating costs over 11 months from July-April for regular lower bills and no spikes during winter usage. When enrolled, you will be on our regular routes to make sure you never run out and have access to your current tank level right from your phone. Our autopay feature completes this as a set it and forget it way to handle your propane needs. Let Five Star just get it done.

"*" indicates required fields

Delivery Address*
Are you a current customer?*
Do you own or lease your current propane tank?*
What size of propane tank do you have?

Propane Tank Options

You may own or lease-to-own a propane tank from Five Star
Refurbished 500 gallon 5-year payment plan
New 500 gallon 5-year payment plan
New 1,000 gallon 7-year payment plan

Resources

LINKS

20250502114945804

Five Star Text Alerts

Five Star sends important information via text message.

If you would like to sign up for any of the following information, please send a text to (641) 552-0896 with:

  • Grain Cash Bids
  • Harvest Hours
  • Spring Agronomy Hours
  • Energy Prices
  • Swine Feed Updates